For The Honor Empire Support Requests please do not include any confidential information in your support ticket as these can be viewed by other community members. If sensitive information is involved or if you cannot log into your account please email firstname.lastname@example.org
Pending = New ticket
In Progress = We are working on this ticket.
Future = Ticket cannot be fixed now, or will be considered for future.
Closed = Unable to reproduce, or need more information. In this case just add a comment and we will review it again. Also closed if a feature request and better discussed on forums.
Fixed = Fixed!